Analele stiintifice ale Universitatii “Al.I. Cuza” din Iasi. Stiinte economice / Scientific Annals of the "Al. I. Cuza"

MANOLICA, Adriana, "Alexandru Ioan Cuza" University of Iaşi, Romania

• Vol 59, No 2 (2012) -
  Mystery shopping research – seeing the company's performance through the eyes of the customers
  Abstract  PDF